Returns Policy

We hope that you will love your Labeauteeurope.co.uk order, however, if for any reason, you are not entirely satisfied or you wish to cancel your order, you may return it for a refund within 14 days of delivery so long as it is unopened and in its original condition. Proof of Purchase will be validated via our online sale records.

To return a product, please contact our customer service team on info@labeauteeurope.co.uk to notify them of your intent to return the item, and confirm the approved courier details. Returns will only be accepted via this procedure as we cannot guarantee the safety of the products with anyone other than our approved couriers.

We will then issue a refund or offer an exchange once the product has been received if it meets our conditions for resale. We cannot accept returns which have been used, altered or damaged.

If you receive a product which has been damaged during delivery or appears to be faulty please contact our Customer Service Department within 7 days of receiving your order for their assistance with a return or exchange.

Upon receipt, we will make a determination, at our reasonable discretion, whether a product claimed to be damaged or defective was actually damaged or defective when originally delivered to you.

Please do not destroy or throw away any product, even if you suspect it to be faulty, before you have spoken to our Customer Service Department. Doing so may affect any refund or replacement that you may be entitled to.

Refunds & Exchanges

Refunds will be processed onto the same card used to make the original purchase.

Only products purchased through the labeauteeurope.co.uk website may be returned to the company in accordance with this return policy. We reserve the right to refuse to refund or exchange any product that does not meet the above requirements.

N.B. Please return Labeaute Perfumes products from Authorised Stockists to the Authorised Retailer the product was purchased from. These returns will be subject to the return policies of the retailer where the purchase was made; you may require Proof of Purchase.